# Press Happy Returns is revolutionizing the returns experience. Stay up to date with the latest news and press. [Download Press Kit](https://drive.google.com/drive/folders/1hxqbfZxM_5siYTWl6XCZ8NG6fZXXwwgT?usp=share_link) [Media Inquiry Here](mailto:press@happyreturns.com?subject=Media%20Inquiry) # [Why UPS wants to ship your returns more than your online orders](https://www.ajc.com/business/2026/04/why-ups-wants-to-ship-your-returns-more-than-your-online-orders/) The Atlanta Journal-Constitution explores how Happy Returns is helping UPS grow its reverse logistics business through box-free returns, expanded drop-off access, and fraud prevention tools. [Read More](https://www.ajc.com/business/2026/04/why-ups-wants-to-ship-your-returns-more-than-your-online-orders/) # [How to Fight the $850 Billion Retail Returns Avalanche](https://therobinreport.com/how-to-fight-the-850-billion-retail-returns-avalanche/) The Robin Report examines how Happy Returns combines in-person return drop-offs, trained staff, and AI-assisted auditing to help retailers combat return fraud. [Read More](https://therobinreport.com/how-to-fight-the-850-billion-retail-returns-avalanche/) # [The Hidden Threat Killing E‑Commerce Margins—and Costing Entrepreneurs Billions](https://www.inc.com/ali-donaldson/return-fraud-chargebacks-ecommerce/91304420) As fraudulent returns and chargebacks surge, founders are developing tactics to protect their businesses. [Read More](https://www.inc.com/ali-donaldson/return-fraud-chargebacks-ecommerce/91304420) # [Fraud Is Only The Tip Of Retail’s $850 Billion Returns Challenge](https://www.forbes.com/sites/pamdanziger/2026/02/16/fraud-is-only-the-tip-of-retails-850-billion-returns-challenge/) Retail returns are a massive $850 billion problem by 2025, with fraudulent returns tripling to $76.5 billion. Beyond fraud, "bracketing" and high processing costs ($200B annually) plague retailers. A cross-functional approach, consumer education on return outcomes, and a "returns czar" are crucial to manage this complex issue impacting customer experience, margins, and sustainability. [Read More](https://www.forbes.com/sites/pamdanziger/2026/02/16/fraud-is-only-the-tip-of-retails-850-billion-returns-challenge/) # [Solving returns with reverse logistics solutions](https://www.retailbrew.com/resources/solving-returns-with-reverse-logistics-solutions) Retail Brew examines how reverse logistics providers like Happy Returns are helping retailers manage return complexity. [Read More](https://www.retailbrew.com/resources/solving-returns-with-reverse-logistics-solutions) # [How retailers are using AI to stop return fraud](https://www.cbsnews.com/losangeles/video/how-retailers-are-using-ai-to-stop-return-fraud/) CBS Los Angeles reports on retailers turning to AI-driven solutions like Happy Returns to reduce fraud and abuse. [Read More](https://www.cbsnews.com/losangeles/video/how-retailers-are-using-ai-to-stop-return-fraud/) # [Using AI to fight fraudulent returns: What to know](https://www.cnbc.com/video/2026/01/15/using-ai-to-fight-fraudulent-returns-heres-what-to-know.html) CNBC highlights how AI-powered tools, including those from Happy Returns, are helping retailers detect return fraud. [Read More](https://www.cnbc.com/video/2026/01/15/using-ai-to-fight-fraudulent-returns-heres-what-to-know.html) # [UPS, Happy Returns pilot vision software with Everlane](https://www.supplychaindive.com/news/ups-happy-returns-vision-software-pilot-everlane/808785/) Supply Chain Dive covers Happy Returns’ Return Vision pilot, showcasing AI-driven item verification at drop-off. [Read More](https://www.supplychaindive.com/news/ups-happy-returns-vision-software-pilot-everlane/808785/) # [Company targets major issue in online shopping: Return fraud](https://finance.yahoo.com/news/company-targets-major-issue-online-004500013.html) Yahoo Finance profiles Happy Returns as a leader in tackling return fraud. [Read More](https://finance.yahoo.com/news/company-targets-major-issue-online-004500013.html) # [Why Peak Retail No Longer Ends on Christmas Day](https://www.pymnts.com/news/retail/2026/why-peak-retail-no-longer-ends-on-christmas-day/) PYMNTS explores how extended return seasons are reshaping retail operations. [Read More](https://www.pymnts.com/news/retail/2026/why-peak-retail-no-longer-ends-on-christmas-day/) # [Deadlines loom for holiday returns](https://www.cbsnews.com/chicago/video/deadlines-loom-for-holiday-returns/) Coverage highlights how shifting holiday return deadlines are increasing demand for fast, box-free return options like Happy Returns. [Read More](https://www.cbsnews.com/chicago/video/deadlines-loom-for-holiday-returns/) # [Major retailers offer extended return windows for holiday purchases](https://www.businessinsider.com/major-retailers-offering-extended-returns-for-holiday-purchases-2025-12) Business Insider reports on extended return windows and their operational impact. [Read More](https://www.businessinsider.com/major-retailers-offering-extended-returns-for-holiday-purchases-2025-12) # [Retailers raise return fees amid economic uncertainty](https://www.41nbc.com/morning-business-report-businesses-brace-for-slower-hiring-as-retailers-raise-return-fees/) Regional broadcast coverage highlights return fees and evolving retailer strategies. [Read More](https://www.41nbc.com/morning-business-report-businesses-brace-for-slower-hiring-as-retailers-raise-return-fees/) # [Retailers debate charging for mail returns](https://retailwire.com/discussion/retailers-charging-mail-returns/) RetailWire examines industry debate around paid returns and alternative models. [Read More](https://retailwire.com/discussion/retailers-charging-mail-returns/) # [How AI is helping fight return fraud — and reduce waste](https://www.thecooldown.com/green-business/return-fraud-ai-happy-returns/) The Cool Down highlights Happy Returns’ role in reducing fraud and unnecessary shipping. [Read More](https://www.thecooldown.com/green-business/return-fraud-ai-happy-returns/) # [Morning Market Report clip](https://x.com/FoxNewsMMR/status/2005828801876336969) Fox News discusses retailer responses to rising return volumes and fraud. [Read More](https://x.com/FoxNewsMMR/status/2005828801876336969) # [Our favorite moments delivering what matters in 2025](https://about.ups.com/us/en/our-stories/customer-first/our-favorite-moments-delivering-what-matters-in-2025.html) UPS highlights innovations from Happy Returns that improved the returns experience in 2025. [Read More](https://about.ups.com/us/en/our-stories/customer-first/our-favorite-moments-delivering-what-matters-in-2025.html) # [AI takes on return fraud as holiday returns surge](https://www.foxnews.com/tech/ai-takes-return-fraud-holiday-returns-surge) Fox News spotlights Happy Returns’ use of AI to help retailers combat rising return fraud during peak season. [Read More](https://www.foxnews.com/tech/ai-takes-return-fraud-holiday-returns-surge) # [Online Shoppers, Say Goodbye to Free Returns](https://finance.yahoo.com/news/online-shoppers-goodbye-free-returns-050100399.html) Yahoo Finance explores the decline of free returns and the operational pressures behind the shift. [Read More](https://finance.yahoo.com/news/online-shoppers-goodbye-free-returns-050100399.html) # [Major Retailers Charging Shoppers Return Fees of up to $45 for Unwanted Gifts](https://www.ntd.com/major-retailers-charging-shoppers-return-fees-of-up-to-45-for-unwanted-gifts_1116114.html) NTD covers the growing prevalence of return fees as retailers rethink traditional return models. [Read More](https://www.ntd.com/major-retailers-charging-shoppers-return-fees-of-up-to-45-for-unwanted-gifts_1116114.html)