Press feed — Happy Returns
Press
Happy Returns is revolutionizing the returns experience.
Stay up to date with the latest news and press.
Why UPS wants to ship your returns more than your online orders
The Atlanta Journal-Constitution explores how Happy Returns is helping UPS grow its reverse logistics business through box-free returns, expanded drop-off access, and fraud prevention tools.
How to Fight the $850 Billion Retail Returns Avalanche
The Robin Report examines how Happy Returns combines in-person return drop-offs, trained staff, and AI-assisted auditing to help retailers combat return fraud.
The Hidden Threat Killing E‑Commerce Margins—and Costing Entrepreneurs Billions
As fraudulent returns and chargebacks surge, founders are developing tactics to protect their businesses.
Fraud Is Only The Tip Of Retail’s $850 Billion Returns Challenge
Retail returns are a massive $850 billion problem by 2025, with fraudulent returns tripling to $76.5 billion. Beyond fraud, "bracketing" and high processing costs ($200B annually) plague retailers. A cross-functional approach, consumer education on return outcomes, and a "returns czar" are crucial to manage this complex issue impacting customer experience, margins, and sustainability.
Solving returns with reverse logistics solutions
Retail Brew examines how reverse logistics providers like Happy Returns are helping retailers manage return complexity.
How retailers are using AI to stop return fraud
CBS Los Angeles reports on retailers turning to AI-driven solutions like Happy Returns to reduce fraud and abuse.
Using AI to fight fraudulent returns: What to know
CNBC highlights how AI-powered tools, including those from Happy Returns, are helping retailers detect return fraud.
UPS, Happy Returns pilot vision software with Everlane
Supply Chain Dive covers Happy Returns’ Return Vision pilot, showcasing AI-driven item verification at drop-off.
Company targets major issue in online shopping: Return fraud
Yahoo Finance profiles Happy Returns as a leader in tackling return fraud.
Why Peak Retail No Longer Ends on Christmas Day
PYMNTS explores how extended return seasons are reshaping retail operations.
Deadlines loom for holiday returns
Coverage highlights how shifting holiday return deadlines are increasing demand for fast, box-free return options like Happy Returns.
Major retailers offer extended return windows for holiday purchases
Business Insider reports on extended return windows and their operational impact.
Retailers raise return fees amid economic uncertainty
Regional broadcast coverage highlights return fees and evolving retailer strategies.
Retailers debate charging for mail returns
RetailWire examines industry debate around paid returns and alternative models.
How AI is helping fight return fraud — and reduce waste
The Cool Down highlights Happy Returns’ role in reducing fraud and unnecessary shipping.
Morning Market Report clip
Fox News discusses retailer responses to rising return volumes and fraud.
Our favorite moments delivering what matters in 2025
UPS highlights innovations from Happy Returns that improved the returns experience in 2025.
AI takes on return fraud as holiday returns surge
Fox News spotlights Happy Returns’ use of AI to help retailers combat rising return fraud during peak season.
Online Shoppers, Say Goodbye to Free Returns
Yahoo Finance explores the decline of free returns and the operational pressures behind the shift.
Major Retailers Charging Shoppers Return Fees of up to $45 for Unwanted Gifts
NTD covers the growing prevalence of return fees as retailers rethink traditional return models.